Nail salon with eyelash extensions near me – a gateway to breathtaking beauty and self-care. Imagine stepping into a serene oasis where skilled hands transform your look, enhancing your natural beauty with meticulously crafted nails and luscious lashes. Discover the perfect balance of elegance and expertise, right in your neighborhood.
This guide explores the essential aspects of finding the ideal nail salon near you that also offers eyelash extensions. From selecting the perfect salon to ensuring a superior experience, we’ll cover everything you need to know. Explore the crucial factors in choosing the right salon, from location and accessibility to service quality and expertise. We’ll also delve into the crucial aspects of client reviews and recommendations, marketing strategies, and competitive analysis to help you make an informed decision.
Defining the Service Area
A modern nail salon offering eyelash extensions typically provides a comprehensive range of services beyond basic manicures and pedicures. These establishments are designed to offer a relaxing and aesthetically pleasing environment for clients seeking both nail and eyelash enhancement.The integration of eyelash extensions significantly expands the salon’s service portfolio, requiring a careful consideration of the service area’s characteristics, clientele, and pricing strategy to ensure profitability and client satisfaction.
The focus on both nail and eyelash treatments necessitates a specialized approach to service provision and client management.
Typical Nail Salon with Eyelash Extensions
A typical nail salon incorporating eyelash extensions features comfortable seating, calming ambiance, and well-lit stations for manicures, pedicures, and eyelash application. Professional, experienced technicians are crucial for maintaining quality and consistency in both nail and eyelash treatments. A well-stocked supply of high-quality products and tools is essential to deliver superior service. Hygiene standards are paramount, with protocols meticulously followed to prevent cross-contamination and ensure client safety.
Types of Nail Services Offered
The range of nail services extends beyond basic manicures and pedicures. Services may include acrylic or gel nails, nail art, nail enhancements, and nail repairs. The integration of eyelash extensions implies that the salon’s expertise encompasses both aesthetic and structural enhancements for the hands and eyes. This could include specialized treatments for various nail types, such as brittle or damaged nails.
Client Profile
The clientele base for a combined nail and eyelash salon is multifaceted, encompassing individuals seeking comprehensive beauty enhancements. This includes women of various ages, from young professionals to mature individuals, all seeking a complete aesthetic enhancement. Clients may be seeking relaxation, self-care, or specific event-related services.
Price Range for Combined Services
The price range for combined nail and eyelash services varies significantly based on the salon’s location, reputation, and the specific services provided. A mid-range salon might charge between $80-$150 for a full set of nails and eyelash extensions, while a high-end establishment could charge considerably more. Budget-friendly options are also available, with prices potentially starting at $50-$75, depending on the level of service and product quality.
Salon Type Comparison
Salon Type | Key Features | Typical Price Range | Service Detail |
---|---|---|---|
High-End | Luxury ambiance, premium products, highly skilled technicians, extensive nail art options, exclusive brand partnerships. | $150+ for combined services | Extensive service packages with customized options. High-end products and treatments. |
Mid-Range | Comfortable environment, skilled technicians, diverse service offerings, a mix of high-quality and budget-friendly products. | $80-$150 for combined services | Offers a variety of services with good quality and reasonable pricing. |
Budget-Friendly | Basic amenities, sufficient staff, entry-level services, basic product lines. | $50-$75 for combined services | Offers essential services at a lower cost. |
Location and Accessibility
Strategic location selection is paramount for a successful nail salon and eyelash extension business. Proximity to a high concentration of potential clients significantly impacts customer acquisition and operational efficiency. A well-chosen location ensures convenient access, contributing to increased foot traffic and ultimately, profitability.Effective location analysis necessitates a comprehensive understanding of the target demographic and service area. This includes market research to identify areas with a high concentration of potential customers interested in nail and eyelash services.
Understanding local demographics, including age, income, and lifestyle preferences, further refines the selection process.
Importance of Proximity
Proximity to target customers is critical. Salons located in densely populated areas or near high-traffic commercial hubs are more likely to attract walk-in customers and build a loyal client base. Accessibility to potential customers is a key driver of success. A salon conveniently situated relative to its target audience will generate greater foot traffic and consequently, higher revenue.
Strategies for Finding Nearby Salons
Various strategies can be employed to identify nearby salons offering a combination of nail and eyelash services. Online searches using specific s (“nail salon near me,” “eyelash extensions near me,” “nail salon with eyelash extensions”) can reveal relevant businesses within a defined radius. Social media platforms, such as Facebook and Instagram, are valuable tools for discovering local businesses and potentially contacting them for information about their services and location.
Evaluating Accessibility
Comprehensive accessibility evaluation includes considering factors such as parking availability and public transportation access. Salons near well-maintained parking lots or with convenient public transport links are better positioned to attract customers from broader areas. Adequate parking ensures client convenience, while public transport connectivity caters to customers who rely on alternative modes of transport.
Comparison of Online vs. In-Person Search Methods
Online searches offer a quick overview of potential salons within a specified area. This method allows for filtering by services offered, price range, and customer reviews. In-person visits allow for direct observation of the salon’s atmosphere, cleanliness, and staff demeanor. In-person inspections are essential for assessing the salon’s overall suitability and potential customer experience.
Location Factor Evaluation
Location Factor | Advantages | Disadvantages |
---|---|---|
High-traffic area (e.g., near shopping malls) | High foot traffic, potential for increased visibility and customer acquisition. | Potentially higher rent costs, increased competition, and a more demanding environment. |
Residential neighborhood | Potential for a loyal customer base, more relaxed atmosphere. | Lower foot traffic compared to high-traffic areas, potentially less visibility. |
Accessibility to public transportation | Attracts customers who rely on public transport, wider catchment area. | Potential for limited parking options or difficulties in attracting customers reliant solely on personal vehicles. |
Proximity to competitors | Potential for market analysis and understanding competitive landscape. | Increased competition, requiring strategies to differentiate the salon’s offerings. |
Service Quality and Expertise

Delivering exceptional nail and eyelash services hinges on meticulous attention to detail, technical proficiency, and a genuine commitment to customer satisfaction. A skilled technician possesses not only the necessary dexterity but also an understanding of diverse client needs and preferences. This necessitates a deep comprehension of product application, safety protocols, and artistry.
Assessing Technician Experience and Qualifications
Nail and eyelash technicians’ experience and qualifications are critical factors in evaluating the quality of services. Direct observation of previous work, verified certifications, and recommendations from satisfied clients provide valuable insights. Checking for certifications and licenses from recognized professional organizations is essential. Moreover, portfolios demonstrating a range of styles and techniques can highlight a technician’s versatility and mastery.
Factors Contributing to a Positive Customer Experience
A positive customer experience encompasses more than just technical skill. Cleanliness, professionalism, and a welcoming atmosphere contribute significantly to client satisfaction. This includes adhering to stringent hygiene standards, ensuring comfortable waiting areas, and maintaining a respectful and courteous demeanor. Prompt service and clear communication about service options and pricing also contribute to a positive perception. A well-maintained and aesthetically pleasing salon environment further enhances the overall experience.
Ensuring Consistent Quality Across Technicians
Maintaining consistent quality across various technicians requires a structured approach. Comprehensive training programs, ongoing mentorship, and regular quality checks are essential. Standardized procedures for service delivery and product application ensure consistency. Regular assessments and feedback mechanisms allow for continuous improvement. Implementing a system for performance tracking and recognition motivates technicians to maintain high standards.
Finding the perfect nail salon with eyelash extensions near you is key to feeling pampered and beautiful. Imagine stepping into a haven of relaxation, where skilled hands transform your look. Transitioning to a new home, perhaps a cozy 2 bedroom apartment in Hayward CA, 2 bedroom apartments in hayward ca offer a fresh start. With a new space, comes a renewed sense of self, and a fresh perspective on beauty, ensuring your next visit to a nail salon with eyelash extensions near you is truly exceptional.
Comparison of Certification Levels for Nail and Eyelash Technicians
Certification Level | Nail Technician | Eyelash Technician | Key Differences |
---|---|---|---|
Entry-Level | Completion of a recognized nail technician course and potential apprenticeship | Completion of a recognized eyelash extension course and potential apprenticeship | Basic skills in manicures, pedicures, and simple nail art; fundamental knowledge of eyelash extension application |
Advanced | Specialized certifications in specific nail art techniques (e.g., acrylics, gels, nail enhancements), advanced color theory, and design | Specialized certifications in advanced lash techniques (e.g., volume lash extensions, hybrid lash extensions), color theory and design | Enhanced proficiency in more complex techniques; ability to provide a wider range of services |
Master | Certification in advanced techniques and expertise in specialized nail enhancements, demonstrating exceptional artistic skills and knowledge | Certification in master-level techniques, including intricate lash designs, advanced volume techniques, and an understanding of diverse lash types | Demonstrated advanced skills, often including specialized training, demonstrating artistic proficiency and versatility in service offerings |
A tiered certification system, like the one Artikeld in the table, allows salons to assess and categorize technicians, offering a framework for consistent quality and client expectations.
Client Reviews and Recommendations

Client feedback is critical for the success of any business, especially in the service industry. Positive reviews build trust and attract new clients, while constructive criticism allows for continuous improvement. Understanding client sentiment through various channels and employing strategic feedback collection methods ensures that service quality remains high and consistently meets client expectations.Thorough analysis of client reviews provides valuable insights into service strengths and weaknesses.
By identifying recurring themes, businesses can pinpoint areas for enhancement and develop targeted strategies to address customer concerns. This iterative process fosters customer satisfaction and builds a strong reputation.
Significance of Customer Feedback
Client reviews and recommendations play a crucial role in shaping a nail salon’s reputation and influencing potential customers’ decisions. Positive feedback demonstrates quality service, while negative reviews highlight areas needing attention. Gathering and analyzing this feedback allows businesses to identify and address customer needs, leading to a more positive customer experience. A strong online presence built on positive reviews and recommendations translates to increased visibility, higher customer trust, and improved profitability.
Gathering Client Feedback
Multiple channels can be used to gather valuable client feedback. Online review platforms (e.g., Google My Business, Yelp, Facebook) are crucial for collecting client opinions from a broad audience. Directly soliciting feedback through surveys and questionnaires is another effective method. Active engagement on social media platforms provides opportunities to address concerns promptly and engage with clients directly.
Regularly checking client feedback channels allows the salon to respond promptly to issues and maintain a positive reputation.
Evaluating and Understanding Reviews
Sentiment analysis is a valuable tool for evaluating client reviews. Software programs can analyze the tone and content of reviews, identifying positive, negative, and neutral sentiments. This data helps in understanding recurring themes and areas for improvement. Careful consideration of the context within each review is essential for a thorough understanding of the expressed opinion. Qualitative analysis, alongside quantitative analysis, is essential to gain a deeper understanding of customer feedback.
Examples of tools include natural language processing (NLP) programs that categorize comments based on topics like service quality, price, or staff friendliness.
Strategies for Collecting Positive Reviews and Recommendations
Encouraging positive reviews and recommendations requires a proactive approach. Providing exceptional service consistently is the foundation of positive feedback. Prompt and courteous service, attention to detail, and personalized interactions create a positive experience that encourages clients to share their positive experiences. Offering incentives for reviews, such as discounts or promotions, can motivate clients to leave feedback. Actively seeking referrals from satisfied clients is a valuable strategy.
Positive and Negative Feedback Themes
Positive Feedback Themes | Negative Feedback Themes |
---|---|
Excellent service quality, skilled technicians, friendly staff, comfortable atmosphere, and attention to detail. | Long wait times, poor communication, inattentive staff, unsatisfactory service quality, and overpriced services. |
Cleanliness and hygiene, well-maintained salon environment, and appropriate pricing. | Rude or unhelpful staff, unprofessional behavior, and damaged or poorly executed work. |
High quality products, creative nail art, and effective eyelash extension application. | Lack of communication regarding appointments, problems with scheduling, and lack of professionalism in handling complaints. |
Marketing and Promotion Strategies: Nail Salon With Eyelash Extensions Near Me
Effective marketing is crucial for a successful nail salon, especially one offering specialized services like eyelash extensions. A comprehensive strategy must encompass various channels, targeting specific customer demographics, and building a strong brand identity. This requires a detailed understanding of the local market and competitors, along with a proactive approach to online presence and customer engagement.A robust marketing strategy should prioritize attracting new clients while retaining existing ones through consistent communication and personalized experiences.
Finding a fantastic nail salon with eyelash extensions near you is key to embracing your inner beauty. Imagine yourself rejuvenated, ready to explore the vibrant energy of Sydney, perhaps embarking on one of the many captivating bus tours in Sydney, Australia, like those offered by bus tours in sydney australia. Then, a perfect manicure and lash extensions will complete the look, ensuring you feel truly radiant and ready for any adventure.
This includes leveraging online platforms, building a strong social media presence, and implementing targeted advertising campaigns. Furthermore, emphasizing service quality and expertise through testimonials and reviews will amplify the salon’s reputation.
Effective Marketing Strategies for Attracting Customers
A multifaceted approach to marketing is essential for attracting a consistent flow of new clients. This involves a combination of online and offline strategies, tailored to the target demographic. Strategies should encompass both awareness building and direct response. For instance, offering introductory discounts or promotional packages can drive initial interest.
- Targeted Advertising Campaigns: Utilizing platforms like Google Ads and social media advertising, tailored ads can reach specific demographics interested in nail services and eyelash extensions. Detailed demographic data and geographic targeting will be key for achieving high ROI. Examples include ads featuring attractive visuals of well-maintained nails and eyelashes, highlighting the salon’s unique expertise.
- Public Relations and Partnerships: Collaborating with local businesses or influencers can expose the salon to a wider audience. Participating in community events, offering workshops, or sponsoring local organizations can increase brand visibility. Such collaborations are beneficial as they tap into existing networks and build a positive image.
- Referral Programs: Encouraging existing clients to refer new customers can lead to substantial growth. Implementing a rewards program or incentive for referrals can motivate client loyalty and generate a consistent stream of new clients.
Using Online Platforms to Promote Services
A strong online presence is paramount in today’s digital landscape. This involves optimizing the salon’s website for search engines, creating engaging social media content, and leveraging online review platforms. Consistent and engaging content on the salon’s website and social media pages is vital for attracting and retaining customers.
- Search Engine Optimization (): Optimizing the salon’s website and online profiles with relevant s related to nail services, eyelash extensions, and the local area is crucial for increased visibility in search engine results. This involves incorporating targeted s throughout the website content, meta descriptions, and image alt tags.
- Social Media Marketing: Leveraging platforms like Instagram, Facebook, and TikTok to showcase the salon’s services, highlight customer testimonials, and share behind-the-scenes content can attract potential clients. Visual content, including high-quality images and videos of the work, is vital for creating a strong online presence.
- Online Reputation Management: Actively monitoring and responding to online reviews on platforms like Google My Business and Yelp can shape public perception. Addressing negative reviews promptly and professionally can mitigate any damage and showcase the salon’s commitment to customer satisfaction.
Building a Strong Brand Identity
A consistent brand identity creates a memorable and trustworthy impression on potential clients. This encompasses the salon’s logo, color palette, and overall aesthetic, which should be reflected in all marketing materials. Consistent branding creates a professional image.
- Visual Identity: A visually appealing logo, color scheme, and consistent branding elements across all marketing materials are crucial. The salon’s visual identity should align with its target demographic and services.
- Brand Messaging: Defining a clear brand message that resonates with the target audience is essential. This involves articulating the salon’s unique selling proposition, highlighting its expertise, and emphasizing its commitment to client satisfaction. Examples include emphasizing exceptional service, high-quality products, or unique artistic styles.
Social Media in Marketing and Customer Engagement
Social media plays a critical role in building brand awareness, engaging customers, and driving traffic to the salon. Social media allows for direct interaction and real-time feedback, which is essential for tailoring services and maintaining customer satisfaction.
- Content Strategy: Developing a consistent content calendar to share visually appealing images, videos, and engaging posts is crucial. This includes showcasing the salon’s expertise, highlighting client testimonials, and promoting special offers or events.
- Customer Engagement: Responding promptly to comments, messages, and reviews, and actively engaging in conversations with potential and existing clients fosters a sense of community and loyalty. This involves recognizing and responding to customer feedback, asking questions, and creating interactive content.
Comparing and Contrasting Digital Marketing Strategies
Strategy | Target Customer Segment (e.g., Students, Professionals) | Description | Pros | Cons |
---|---|---|---|---|
Social Media Ads | Students, Young Professionals | Targeted ads on platforms like Instagram and Facebook | High reach, specific targeting | Requires ongoing optimization, potential for low ROI if targeting is inaccurate |
Search Engine Optimization () | All customer segments | Optimizing website content for search engines | Long-term, cost-effective | Results take time to appear, requires ongoing effort |
Influencer Marketing | Students, Young Professionals | Collaborating with relevant influencers | High credibility, broad reach | Cost can be significant, requires careful selection of influencers |
Competitive Analysis
A thorough understanding of the competitive landscape is crucial for establishing a successful nail salon specializing in eyelash extensions. This analysis examines key competitors, their strategies, and pricing models, ultimately providing insights into how to differentiate the salon and attract a loyal clientele.
Competitive Landscape Overview, Nail salon with eyelash extensions near me
The market for nail salons offering eyelash extensions is highly competitive. Salons vary significantly in their service offerings, pricing, and overall brand image. Direct competitors often include established salons, newer boutiques, and independent stylists. Indirect competition exists from other beauty services, such as spas and makeup artists, potentially attracting clients seeking comprehensive beauty treatments. Understanding the breadth of competitors and their unique strengths is critical to defining a competitive edge.
Key Competitors and Their Unique Selling Propositions
Identifying key competitors allows for a targeted analysis of their strategies. A comprehensive review of their websites, social media presence, and customer reviews is essential. Analyzing their unique selling propositions (USPs) reveals their value propositions to customers.
- Salon A: Emphasizes high-quality, luxury eyelash extensions and a premium aesthetic. Their USP is in providing an upscale experience, including complimentary refreshments and a relaxing atmosphere.
- Salon B: Focuses on a wide range of nail services, including gel manicures, acrylic nails, and pedicures, while also offering a selection of eyelash extension styles. Their USP lies in their broad menu of beauty services.
- Stylist C: Operates a mobile or home-based service, offering convenience and personalized attention. Their USP is convenience and a tailored service experience.
Pricing Strategies and Competitor Analysis
Pricing strategies vary widely. Some salons prioritize high-end services with premium pricing, while others offer competitive prices to attract a broader customer base. A careful analysis of competitor pricing is essential.
- Salon A: Charges a higher price point for premium eyelash extensions and additional services, reflecting the perceived value and luxury image.
- Salon B: Provides competitive pricing on basic eyelash extensions, strategically positioning themselves as a value option for customers seeking a variety of services.
- Stylist C: Offers flexible pricing based on the complexity of the service and customer needs, emphasizing the value of personalized attention and convenience.
Differentiation Strategies
Differentiation is key to standing out in a competitive market. Focus on unique aspects of the salon’s services, such as the level of expertise, the quality of products used, the customer experience, or specialized techniques.
- Specialized Techniques: Emphasize advanced lash techniques, such as volume or hybrid lash extensions, and advanced nail art. Highlighting expertise in a particular service area can attract clients seeking specialized treatments.
- Premium Product Quality: Use high-quality, cruelty-free products and materials for both eyelash extensions and nail services. Highlighting the use of premium products can convey a commitment to quality and safety.
- Exceptional Customer Experience: Create a welcoming and relaxing atmosphere. Provide excellent customer service and build lasting relationships with clients. Providing exceptional customer service creates a positive and memorable experience.
Competitor Strengths and Weaknesses
This table summarizes the strengths and weaknesses of key competitors, facilitating a clear understanding of their positions in the market.
Competitor | Strengths | Weaknesses |
---|---|---|
Salon A | High-quality products, luxurious atmosphere, skilled technicians | Potential for high pricing, limited availability |
Salon B | Variety of services, competitive pricing, broad customer base | Potential for lower perceived quality, less personalized attention |
Stylist C | Convenience, personalized service, flexibility | Limited service area, potential for inconsistent quality control |
Salon Atmosphere and Ambiance
A welcoming and comfortable salon atmosphere is paramount to fostering positive customer experiences and achieving client satisfaction. A well-designed environment that caters to relaxation and enjoyment can significantly impact client loyalty and encourage repeat business. This section will explore the crucial elements of creating such an atmosphere, encompassing music, lighting, décor, and staff interactions.Creating a relaxing and enjoyable experience within the salon goes beyond simply providing high-quality services.
It involves thoughtfully curating the environment to create an atmosphere that resonates with the target clientele and enhances their overall perception of the experience.
Importance of a Welcoming Atmosphere
A welcoming atmosphere in a nail salon with eyelash extensions is essential for client retention and positive word-of-mouth referrals. A relaxed and comfortable environment can reduce client stress and anxiety, making them feel valued and appreciated. This, in turn, contributes to a more positive perception of the salon and its services.
Factors Contributing to a Relaxing Experience
Several key factors contribute to a relaxing and enjoyable salon experience. These include comfortable seating, appropriate temperature control, soft lighting, soothing music, and pleasant décor. Adequate space between clients’ stations prevents feeling cramped or overwhelmed. The ambiance is crucial to setting a relaxed and welcoming mood.
Music, Lighting, and Décor
The use of music, lighting, and décor plays a significant role in establishing a salon’s atmosphere. Soothing background music at a moderate volume, soft ambient lighting, and aesthetically pleasing décor can significantly enhance the overall client experience. For example, a salon targeting a younger clientele might opt for a modern, minimalist design with upbeat, contemporary music, while a salon catering to a more mature clientele might choose a calming color palette and classical or instrumental music.
Visual appeal is vital in establishing the salon’s brand and providing a positive experience.
Finding the perfect nail salon with eyelash extensions near me is about more than just a pretty manicure; it’s about embracing self-care and pampering. Just like a Michelin-starred experience, a quality salon can elevate your mood and leave you feeling refreshed and renewed. A recent review of the Michelin x Tour A S experience ( michelin x tour a s review ) highlights the meticulous attention to detail.
This same level of care should be reflected in your choice of nail salon with eyelash extensions near you.
Staff Interactions
Professional and friendly staff interactions are crucial to creating a positive customer experience. Warm greetings, attentive service, and genuine interest in clients’ needs contribute to a welcoming and relaxing atmosphere. Effective communication and active listening skills help to build rapport with clients and create a memorable experience. Staff should be trained to ensure their interactions are consistent and reflect the salon’s brand values.
Treat yourself to a rejuvenating experience at a nail salon with eyelash extensions near you. Imagine the tranquility, the pampering, and the newfound confidence that awaits. Embark on a journey of self-care, a perfect prelude to exploring the breathtaking beauty of Glendalough, accessible via tours to Glendalough from Dublin. Tours to Glendalough from Dublin offer a chance to connect with nature’s artistry, a perfect complement to your pampered look.
Afterwards, return to the comfort and elegance of your renewed self at your local nail salon with eyelash extensions near me.
Salon Atmospheres and Customer Demographics
Salon Atmosphere | Associated Customer Demographics | Music Style | Color Palette | Décor |
---|---|---|---|---|
Modern and Minimalist | Young professionals, tech-savvy individuals | Upbeat, contemporary music | Neutral tones, pops of color | Clean lines, sleek furniture |
Relaxing and Sophisticated | Mature clientele, business professionals | Classical or instrumental music | Earthy tones, muted pastels | Comfortable seating, natural elements |
Trendy and Chic | Fashion-conscious individuals, social media influencers | Trending music, pop | Bold colors, contrasting patterns | Modern art, stylish accessories |
Concluding Remarks
In conclusion, finding a nail salon with eyelash extensions near you that meets your needs and exceeds your expectations is achievable with careful consideration of location, service quality, and client feedback. This guide provides a comprehensive overview, empowering you to make an informed decision. Remember to prioritize a salon that prioritizes quality, expertise, and a positive customer experience, while staying within your budget.
Embrace the transformative power of beautiful nails and lashes, and discover the salon that complements your unique style and beauty.
Question & Answer Hub
What is the typical price range for combined nail and eyelash services?
Pricing varies significantly depending on the salon’s location, the type of service, and the skill level of the technician. Budget-friendly options exist alongside high-end experiences, catering to a wide range of budgets.
How can I assess the experience of nail technicians specializing in eyelash extensions?
Look for certifications, online reviews, and testimonials. Inquire about the technician’s experience and training in eyelash extensions, ensuring their expertise aligns with your expectations. A good salon will be transparent about their technician’s qualifications.
What factors contribute to a positive customer experience at such a salon?
A positive experience involves skilled technicians, a comfortable atmosphere, friendly staff, and prompt service. Clear communication, attention to detail, and respect for your time and preferences all contribute to a satisfying visit.
How do I gather client feedback from various sources for a nail salon with eyelash extensions near me?
Check online review platforms, social media, and ask for referrals from friends or family. Look for reviews that mention specific aspects like service quality, professionalism, and the overall atmosphere of the salon.